building_a_cx_culture -by_naveen_bachwani
  • August 16th, 2019
  • Exito

Building a CX Culture -by Naveen Bachwani, Group Head- Customer experience, Edelweiss Financial Services


Naveen Bachwani is an expert in Customer Engagement and Business Transformation, and brings over two decades of experience across large-scale enterprises, mid-sized firms and startups. https://www.linkedin.com/in/naveenbachwani/ As a consultant or employee, I’ve contributed to ‘Culture Building’ in dozens of organizations, spanning small startups to large enterprises with more than 10,000 employees. Building a culture is challenging in.

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Banking with Chatbot
  • July 12th, 2019
  • Exito

Banking with Chatbot


“Over time, the computer itself — whatever its form factor — will be an intelligent assistant helping you through your day. We will move from mobile first to an AI first world.” Sundar Pichai, CEO, Google Just Imagine your favorite Whatsapp or Facebook can… Remind you about important payments Periodically inform you about the state.

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Blockchain and it's Growing Significance in the BFSI Sector
  • July 12th, 2019
  • Exito

Blockchain and it’s Growing Significance in the BFSI Sector


Welcome to Blockchain Let’s understand the reality around Blockchain. Bitcoin is not Blockchain & it’s one of the Use cases of Blockchain as its underlying Technology. There is more to Blockchain than moving money. In recent days, the various countries have seen a dramatic increase in Blockchain adoption, awareness & the government’s openness to the.

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